Reference

How gtt99 Handles Your Personal Information

This privacy policy tells you exactly what information we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request dataCookie controls explainedContact us to update your details

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HOW WE PROTECT DATA

Our Data Handling and Account Security Practices

We apply encryption to data in transit and at rest. Payment details from bKash, Nagad, and Rocket transactions are stored in masked form — only the reference and wallet identifier are kept, never your full credentials. Cookies on gtt99 track session state and site preferences; you can manage these through your browser settings at any time.

Encryption in Transit

All data between your device and our servers travels over SSL. This applies whether you are logging in on mobile or loading the account wallet page on desktop.

Payment Data Masking

When you deposit via Rocket or Nagad, we store only the transaction reference and the last digits of your wallet number — not the full account number or PIN.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can clear these in your browser without affecting your account balance.

Data Retention and Deletion

We keep your account data while your account is active. After closure, records are held only as required by applicable rules for eligible regions, then deleted on schedule.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your information, or need to update details linked to your bKash or Nagad account, our support team handles privacy queries directly. Use any of the channels below to get a response.

Live Chat Open the chat icon on any page of gtt99. Describe your privacy request and our team will respond during support hours with the next steps.

Email Support Write to us with your registered email address and account number. We use this to confirm your identity before releasing or amending any stored data.

Account Help Centre Log into your account and navigate to the Help section. Submit a privacy ticket directly from there so your request is linked to your profile automatically.

Data We Collect and Why We Hold It

gtt99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number, and account credentials. If you deposit using bKash, Nagad, or Rocket, we record the transaction reference and wallet number tied to that payment — not your full wallet PIN or banking credentials. We use this

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data to verify your account, process withdrawals, and respond to support queries. We do not sell your personal information to third parties. Where we work with payment processors or identity verification services, those partners handle your data only under written agreements that match our own data-handling
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standards. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in eligible regions. You can request a copy of the data we hold on you at any time by writing to our
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support team. If you believe any detail we hold is incorrect, we will correct or remove it once we have verified your identity through our standard account-security check. Your use of this platform and the applicability of this policy depend on your local law and whether
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your region is supported.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about data, account security, and your rights under this policy. If your question is not here, contact us through live chat or email and we will respond directly.

We collect your name, mobile number, email address, and a password hash. We also record the wallet type — bKash, Nagad, or Rocket — used for your first deposit, along with the transaction reference.

We do not sell your data. We share it only with payment processors and identity verification partners who are bound by written data agreements. No marketing third parties receive your personal details.

Contact our support team by email from your registered address, or submit a ticket through the Help section inside your account. We verify your identity first, then provide your data summary.

Yes. After your account is closed, you can request deletion of your personal data. We will remove it subject to any retention periods required by the rules applicable to supported eligible regions.

We store only the transaction reference and masked wallet identifier — not your full bKash or Nagad account number or PIN. Full payment credentials are never retained on our servers.

We use session cookies to keep your login active and preference cookies for display settings. You can clear or block cookies in your browser settings at any time without losing your account balance.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Accountgtt99 Login

How gtt99 Handles Your Personal Information

Our Data Handling and Account Security Practices

Encryption in Transit

Payment Data Masking

Cookie Controls

Data Retention and Deletion

How to Reach Us About Your Privacy

Frequently Asked Questions About Your Privacy

01 What personal information does gtt99 collect when I open an account?

02 Does gtt99 share my data with third parties?

03 How do I request a copy of the data you hold on me?

04 Can I ask gtt99 to delete my account data?

05 Are my bKash or Nagad payment details stored securely?

06 How does gtt99 use cookies and can I turn them off?

Privacy Policy

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