Reference

Terms and Conditions That Apply to Your gtt99 Account

These terms set out what you agree to when you open and use a gtt99 account, including how deposits via bKash, Nagad and Rocket are handled and what conditions apply to withdrawals.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsFair use and account conductJurisdiction-dependent access

Explore the Lobby Read FAQ

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you want to dispute a decision made under them, our support team handles account and policy queries directly. Reach us through the channels below — include your account reference number so we can locate your case without delay.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team reviews terms-related queries and responds in the same session where possible.

Email Support

Send your question to our support address listed in the account help section. Attach any relevant transaction references for bKash, Nagad or Rocket payments.

Account Help Centre

The Help Centre inside your account lists common terms questions, wallet verification steps and how to submit a formal dispute about an account decision.

What These Terms Cover and How They Apply

gtt99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on gtt99, you confirm that you have read, understood and accepted these terms in full. They govern every action taken through your account — deposits, withdrawals, game participation and any communication with our support team. Payments processed via bKash, Nagad or Rocket

1
are subject to both these terms and the individual policies of those wallet providers. If there is a conflict, our terms take precedence for anything within the platform. We may update these terms when operational or regulatory changes require it. When that happens, we will notify
2
you through your registered contact details or via a notice in your account dashboard. Continued use of the account after a change is posted means you accept the revised terms. If you do not agree, you should stop using the account and contact us to close
3
it. Eligibility to use gtt99 depends entirely on whether online betting and casino activity is permitted under the laws of your location and whether your region is one we serve. We do not make legal assessments on your behalf — that responsibility sits with you. Any
4
account found to be in breach of eligibility rules may be suspended while we review it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE ACCOUNTS

Account Security, Data and How We Apply These Terms

We apply these terms consistently across all accounts. Here is how we handle the areas that matter most to you — security, data, record-keeping and how to request a change to your account details.

Account Security

Your account is protected by password and OTP verification. We do not share login credentials with third parties. Report any unauthorised access immediately through live chat.

Data Retention

We retain account records, including bKash, Nagad and Rocket transaction logs, for the period required by our operational and compliance obligations. You can request a summary via email.

Cookie and Session Use

We use session cookies to keep your account active while you browse the lobby. No personal payment data from your mobile wallet is stored in cookies.

Requesting Account Changes

To update your registered mobile number or linked wallet details, submit a request through the Help Centre. Verification of identity is required before any change takes effect.

Common Questions About These Terms

These are the questions we see most often about how our terms work in practice — from account eligibility to how payment disputes are handled.

Yes. Every deposit made through bKash, Nagad or Rocket is subject to these terms as well as the individual policies of your wallet provider. Keep your transaction reference handy for any query.

Access depends on whether online betting activity is permitted under the laws of your specific location and whether your region falls within the areas we serve. We cannot make that determination for you.

We notify you via your registered contact details or an in-account notice. Continuing to use your account after the update is posted means you have accepted the revised terms.

Contact us via live chat or email with your account reference number. Include details of the transaction or decision in question, and our team will review it against the applicable terms.

We retain account activity logs, including deposit and withdrawal records for bKash, Nagad and Rocket, for the period our operational obligations require. Request a summary through the Help Centre.

Yes. If we identify a potential breach of eligibility or conduct rules, we may suspend the account while we investigate. We will contact you at your registered details during that process.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoTeen Patti NightFire InfoCricket PowerPlay

Terms and Conditions That Apply to Your gtt99 Account

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Account Security, Data and How We Apply These Terms

Account Security

Data Retention

Cookie and Session Use

Requesting Account Changes

Common Questions About These Terms

01 Do these terms apply to bKash, Nagad and Rocket deposits?

02 Can I use gtt99 from my location in Bangladesh?

03 What happens if gtt99 updates these terms?

04 How do I dispute a decision made under these terms?

05 What records does gtt99 keep about my account activity?

06 Can gtt99 suspend my account under these terms?

Terms & Conditions

Related pages

Related pages